1. General Statement
This privacy statement explains our online policies and practices pertaining to customer information. It is through this disclosure that we intend to provide you with a level of comfort and confidence in how we collect and use information through this website, and how you can contact us if you have any questions or concerns. It is our sincere hope that through this communication of our data handling practices we will help facilitate a trusting and long-lasting relationship with you.
2. Information About Our Organization and Website
This Privacy Statement describes the way that this website www.galpinstudiorentals.com and all other affiliated websites collect and use the personal and non-personal information about you that we collect or that you provide through this website. This website is provided for Galpin Auto Sports LLC referred herein as Galpin Studio Rentalswith principal offices at 15600 Roscoe Blvd, Van Nuys, Ca. 91406.
The business purpose of this website is to provide you online information about our customizing center and our products and services. This On-Line Privacy Statement outlines the information we may collect and how we may use that information in the course of conducting our business. This statement describes the protections in place against collecting and using children’s data.
3. Personally Identifiable Information We Collect From You and Methods of Collection
During a normal visit to our site, no personally identifiable information about you is collected through any means or data flow channels. We do not collect any personal information about you such as your name, address, telephone number, email address, and credit card number (if you place an order with us) unless you provide it to us voluntarily. If you opt not to provide us with personal information, you can still access our websites; however you may be unable to participate in certain promotions, have a purchase order fulfilled or receive product information (such as purchasing a product) or joining our newsletter.
Our primary goal in collecting personal information from you when you visit the Galpin Studio Rentals website is to provide you the functionality and services that you need to have a meaningful and customized experience while using the site features. Personal data includes information that is particular to you such as street address, phone number, and e-mail address. We collect personal information in order to fulfill your request for services and products. For instance, when you indicate the wish to have us contact you, personal information such as name, mailing address, email address, type of request and possibly additional information, is collected and stored in a manner appropriate to the nature of the data and is used to fulfill the request. In some of your requests, an email notification may be generated to inform you of receipt of the request. This is the case when you choose email as the method of communication for fulfilling the request.
Galpin Studio Rentals collects different types of customer information from a number of sources in meeting your products and services needs. We collect information to: identify you; learn about your situation; help us assess requests for products and services, confirm facts about you and help us deliver requested products and services. We may obtain customer information from a variety of sources.
4. How We Use the Personally Identifiable Information We Collect
Personally identifiable information collected on the Galpin Studio Rentals website or other integrated sites may be used to:
- Fulfill a site user request such as to send marketing or promotional materials, including e-mails, or other information.
- Fulfill and deliver an order for goods or services such as purchasing products online.
- Respond to your comments or requests for information.
- Meet a request for or to develop new products or services.
- Contact you if necessary in the course of processing or shipping an order for products or services.
- Generate site analytics to help improve our site layout, content, product offerings and services
- Compile user data that is stored in our or other corporate databases and that may be used for marketing and other permissible and appropriate purposes
- Match personal data collected here with data about you collected offline
- Comply with legal requirements
- Other permissible business uses
5. Aggregate (Non-Personally Identifiable) Information We Collect From You and Methods of Collection
During a normal visit to our site, no personally identifiable information about you is collected. All information on our site is free to browse at your leisure without the need for you to provide us with any personal information. Galpin Studio Rentals does collect “aggregate” information, which is non-personally identifiable information. This means that we do not track these items on an individual basis that identifies you, but rather accumulate this info on an aggregate basis that includes all site visitors. Non-personal information includes tracking the site pages visited or the amount of time spent on our site.
Our primary goal in collecting aggregate information is to be able to perform site metrics that allow us to improve the functionality of the website. We need to collect aggregate information in order to track page visits, recognize peak usage times and analyze potential site redesign. When you visit our website a server housing the pages automatically generates a “session log.” We use session logs to help us determine how people travel through our site. In this way, we can structure our pages so that the information most frequently visited is easier to find. By tracking page visits, we can also determine if the information we’re providing is being used. The data generally gathered is the Internet Protocol (IP) address from which you came (which contains no personal information), the web site that referred you, the pages you visited and the date and time of those visits.
When you view one of our websites or interactive advertisements, we may use “cookies” to collect aggregate data. A “cookie” is a small text file that helps us in many ways to make your visit to our website more enjoyable and meaningful to you. For example, cookies avoid you having to log in every time you come back to one of our websites. They also allow us to tailor a website or advertisement to better match your interests and preferences. There are a couple different types of cookies. A “session” cookie is stored only in your computer’s working memory (RAM) and only lasts for your browsing session.
When you close all your browser’s windows, or when you shut down your computer, the session cookie disappears forever. A “persistent” cookie is stored on your computer’s hard drive until a specified date, which could be tomorrow, next week, or 10 years from now. Persistent cookies stay on your computer until either a) they expire, b) they are overwritten with newer cookies, c) you manually remove them. Most browsers can be configured not to accept cookies, however, this may prevent you from having access to some site functions or features.
6. How We Use the Aggregate (Non-Personally Identifiable) Information?
We Collect Non-Personally identifiable information collected on the Galpin Studio Rentals website or other integrated sites may be used to:
- Compile aggregate and statistical data to help in website design and to identify popular features
- Measure site activity to allow us to update our site to better meet user wants and needs.
- Galpin Studio Rentals utilizes session log data and your personal and non-personal data for the purpose of performing analytics on the users’ experience while visiting this site. This analysis:
- Is performed on an aggregate level and does not identify you or your information personally
- Involves the use of a third party vendor acting on behalf of Galpin Studio Rentals
- Is performed in order to improve our website and the user experience
May include the use of session and/or persistent cookies to track user movement across this and other websites or to track other events within or across this and other websites
- May be shared with other entities where deemed appropriate
7. Sharing Your Information
Personal information you provide to us in the course of requesting a product or service through this website may be gathered and stored in our database and, subject to applicable legal restrictions, in one or more other associated corporate databases, and be used for purposes of contacting you for things like promotional offers, marketing programs, or other communications from this website or other associated websites.
Galpin Studio Rentals does not sell, rent, share or otherwise provide your personally identifiable information to others except as stated and as otherwise permitted by law.
We may share personal information that we collect about you with other companies within our family of companies or subsidiaries. Our “family of companies” is the group of companies related to us by common control or ownership. We share information within this “family” as a normal part of conducting business and offering products and services to our customers. We may also share personal information with other companies who in turn may share personal information that you provide to Galpin Studio Rentals as permitted by applicable federal or state personal information sharing restrictions. This sharing may be desirable in order to honor your request for a price quote on products, to provide information for purposes of contacting you in the regular course of business and for other permissible uses.
Galpin Studio Rentals will disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on our business, our family of companies, (b) protect and defend the rights or property of our company, our family of companies, and this site; and, (c) act under exigent circumstances to protect the personal safety of users of our company, our family of companies, or the public.
Site metrics for the Galpin Studio Rentals website may be shared within our family of companies and vendors and our website provider. The information shared will be aggregate data and will not include any of your personally identifiable information.
8. Links to Other Sites
Galpin Studio Rentals provides links to other websites. We encourage you to review the privacy statements of sites to which you are linked so that you can understand how those sites collect, use and share your information. Galpin Studio Rentals is not responsible for the privacy statements or other content or data handling practices on other websites.
9. Children’s Privacy
Galpin Studio Rentals does not intend to collect personal information from children under 13 years of age. If a child has provided us with personal information a parent or guardian of that child may contact us (contact information shown below) if the parent or guardian wants the child’s information deleted from our records. We will then make reasonable efforts to delete the child’s information from the database that stores information for Galpin Studio Rentals.
10. Contacting Us
If you have any questions or comments concerning this privacy statement for Galpin Studio Rentals or have any questions regarding the contents of this website please contact us at (323) 957-3333.
Effective date January 8, 2007
INFORMATION WE COLLECT
We collect and use information about you from various sources. The amount and nature of the information collected and used varies from transaction to transaction, but the information can include the information described in the following five types.
1. Information you provide us on applications or forms, such as your name, address, Social Security number, assets, income, and debt;
2. Information for our experience and our affiliated companies’ experiences and information about your transactions and account experience with us or affiliated companies, such as parties to transactions, contracts or lease balances, payment history, and communications and correspondence;
3. Information from the experience of other parties. Information from other outside sources regarding their employment, credit or other relationships, account experience, or transactions with you, or verifying representations made by you, such as credit balances, or your property or liability insurance coverage;
4. Information from credit reports, including information regarding your creditworthiness or credit history;
5. Other general information we obtain about you that is not assembled for the purpose of determining your eligibility for credit;
SHARING INFORMATION WITH AFFILIATED COMPANIES
We may disclose to our affiliated companies all the information we collect about you as described in the categories above. This sharing permits us to give you superior service, make a wider range of product available and operate our business more effectively. We do not share Personal Financial Information with non-affiliated third parties other than as described below under “Sharing Information for Legal and Routine Business Reasons and for Joint Marketing.” Where they apply, we observe limits and restrictions set by law to sharing certain kinds of information with our affiliates. For example, unless you authorize sharing, we do not disclose creditworthiness information about you from credit reports.
SHARING INFORMATION FOR LEGAL AND GENERAL BUSINESS REASONS AND FOR JOINT MARKETING
We may disclose any of the five types of Personal Financial Information to credit bureaus and similar organizations, and otherwise when permitted by law. For example, this may include a disclosure in connection with a subpoena or similar legal process, a fraud investigation, recording motor vehicle registration, and other documents in public records, an audit or examination, or the sale of your account to another financial institution. Other examples would include sharing any of the above five types of Personal Financial Information outside of our affiliated companies if we have your consent, such as when you’ve requested to be contacted by other companies with whom we work.
We may also share the five types of Personal Financial Information above with companies that work for us, possibly including some of our own affiliated companies, to perform services for us or functions on our behalf. These companies may include financial service providers such as banks, finance companies, insurance companies and payment processing companies, and non financial companies such as automobile manufacturers and data processing companies, and other organizations, such as nonprofit organizations that might provide educational, training or certification services to businesses such as ours. We may share any of the five types of Personal Financial Information above with companies that work for us to provide marketing and other services, or with financial institutions with whom we have joint marketing agreements, such as banks or financing divisions of motor vehicle manufacturers. These companies acting on our behalf will be required by our policy to be contractually obligated to keep the information that we provide them confidential and to use the information that we provide them only to provide the services we’ve asked them to perform for you or us.